A little help with UP.
For app support and privacy questions, email Havychevy@gmail.com.
Help us understand the issue
Include your phone model, Android version, UP version and the steps that led to the issue. Never send passwords, recovery keys, private photos or recordings.
Alarm checks
Review notification, exact-alarm and lock-screen access, alarm volume and battery restrictions. Test a new alarm a few minutes ahead. Use a separate backup alarm when waking on time is essential.
Your information
Read the Privacy Policy, or visit account and data requests. Signing out or uninstalling does not delete cloud records.
Sleep and movement
UP provides general wellbeing tools and estimates, not medical advice or diagnosis. Use safe tasks and seek qualified healthcare advice about medical concerns.